Once you activate and register your new Membership, if you are logged into the app already please go to "More" and tap "Digital memberships settings", then 'Log out' and please log back into the Digital Membership.
With the release of Android Version 6.0, we will be checking to make sure all of the Digital Membership functions are supported on this new operating system. As a result, some unexpected issues may arise before the new checking process is completed. Please be aware that it may take some time to implement any functions that need updating in order to function properly. We apologise for any inconvenience this may cause.
Entertainment Memberships are sold as a fundraiser through a variety of non-profit organisations, including major charities, community groups, associations, schools and social clubs, as well as sporting and recreational groups. Contact one of these types of organisations that you are affiliated with, or find out how to buy a Membership
iPhones: The Entertainment Digital Membership is compatible with Apple devices running iOS 10.0 and above. Search for 'Entertainment Australia' in the App Store or in iTunes.
Android phones: The Entertainment Digital Membership is designed for Android phones running 6.0 or later. To test compatibility, search for 'Entertainment Book Australia' from the Play store App on your phone or the Google Play website. Google Play will automatically tell you if the App is supported by your device. Not all Android systems are the same and manufactures may modify the operating system with components that may make the device incompatible.
At this stage, the Digital Membership is not available for Windows or Blackberry devices.
The value in an Entertainment Membership is from the hundreds of offers it provides, regardless of which way they are presented. In fact, because most people always have their phone with them, the Entertainment Digital Membership can provide even more value, as you'll never be without your Entertainment offers.
The great thing is you can download our PDF version of the Master index here.
Alternately if you have Adobe Flash Player installed or your device, you can view the virtual book that you can flick through online! Please visit here.
Be sure to keep an eye out for updates and changes to businesses featured in the current Editions. This can be found when logged in to our website at: www.entertainmentbook.com.au/members/Bonus.
The Entertainment Digital Membership will automatically be updated to include these bonus offers for the dates that they are valid. Please tap the For You icon and see the New offers section to see the regular updates. You can search for bonus offers too! Just tap the search icon, tap filter and sort offers by newest, tapping apply to save your changes
You will need an active Internet connection for the below instances:
The Entertainment Digital Membership has been built in a way that you can redeem up to 5 vouchers offline if it has synced and updated recently. If you redeem on the active device while offline it will not let you redeem that voucher again because that information will be stored in your device and as soon as you are back online, your Membership will be updated with your usage.
Existing Entertainment Members can buy Entertainment Books and Entertainment Digital Memberships for other cities at a reduced price from our website. They make the perfect travelling companion!
To activate your Digital Membership:
If you cannot find or did not receive a purchase confirmation email when your order was complete, please call us on 1300 159 707 or email us for assistance.
'Digital Membership Required' can mean one of a few things:
If ALL offers are showing the above icon
This means that you are logged into the App with an email address/password that does not have an active Entertainment Digital Subscription linked to it, OR that you are logged in as a visitor. To fix these possibilities, please go to the 'More' icon and select 'Digital Membership' settings and ‘Log in’/ ‘Log out’ (whichever appears). Now, log in with your email address and password linked to the active subscription.
Want us to merge your accounts so you just have the one email address registered with us? Contact us now
The Entertainment Digital Membership can be shared with family members in your household on up to two different devices, but only one device can actively redeem offers at any one time.
To share your Membership, the new user will need to confirm their device is compatible by downloading the 'Entertainment Australia' App.
The new user will then log in with the primary email and password of the registered Member.
Once the log in is successful, the new user will need to 'Create a name for their mobile device'.
If the circle on a voucher states 'Redeem now', please ensure this is selected when you are in the presence of a staff member and show them the redemption screen. They must view, and may record, the unique redemption code that appears on your screen. The offers are also date and time stamped and have a revolving crown to ensure its validity.
If the circle on a voucher states 'Web offer', this can only be redeemed by using our website, once selected you will be directed to the website to log in to redeem the offer.
If the circle on a voucher states 'Present Gold Card', please tap on the 'More' icon, select 'My Digital Gold Card'.
The Digital Membership is updated weekly with new offers as well as any changes to businesses that are in the Membership (i.e. If they have closed down or have made changes to their name). When opening the app, you should be informed that updates are beeing applied. If you'd like to check, after logging in, tap the More icon, followed by Digital membership settings and select check for updates.
Your Digital Membership can support up to five devices.
To manage your devices, login to your account on the Entertainment website.
You can add or remove devices from the Your Devices tab under My Account.
Alternatively, you can also call or email us to get support deactivating your previous devices.
Australian Members: 1300 159 707 or firstname.lastname@example.org
New Zealand Members 0508 326 657 or email@example.com
When you are in the application, click on Search, select Filter and ensure all offers are selected here. Tap Apply if you make any changes.
You can reset a filter at anytime.
Incompatible: Check your device's software version and ensure it is above iOS 9.1, please update if there is one available. Settings > General > Software Update.
If there is no available update and the version is above iOS 9.1 please check that you have enough storage available and remove some data if necessary. Settings > General > Storage.
App not available in your country/region:
Step 1: Tap "Settings" from the home screen of your iOS device.
Step 2: Tap "iTunes & App Store."
Step 3: Tap your Apple ID and select "View Apple ID" from the dialog box that opens.
Step 4: Enter your Apple ID password as prompted.
Step 5: Tap "Country/Region." Read the notification that appears on the screen, as it may be different depending on your Apple account. For example, if you have auto-renewing subscriptions, changing countries may disable these subscriptions.
Step 6: Tap "Change Country or Region." Select your country or region from the list provided. Tap "Done."
Incompatible: Check your device's software version and ensure it is above Android Version 4.4, please update if there is one available. Settings > About Device/About Phone > Software update. If there is no available update and the version is above Android Version 4.4 please check that you have enough storage available and remove some data if necessary. Settings > Storage.
App not available in your country/region:
Google Play uses the billing address of your default payment instrument in Google Wallet to help determine your home country for accessing the Play Store. If it is not using Australian or New Zealand details, you will not be able to download or use the Digital Membership.
Please note that you must have a valid payment method with a local billing address in order to access that country's Play Store.
If you haven't yet added a payment method to your account for the first time, please add a card directly from the Play Store with a billing address that matches your intended country location. Then, follow steps 3 through 6 to show your intended country's Play Store.